CITA EV offers a range of AC chargers designed for various applications, from residential to commercial settings. The AC product lineup includes 7kW, 11kW, and 22kW chargers, providing flexibility for different charging needs. These chargers are ideal for home, workplace, and light commercial use, delivering reliable charging for users who can afford longer charging times. CITA’s AC chargers are built to be robust and weather-resistant, with IP65 and IK10 ratings, ensuring durability in diverse environments.

They are also equipped with advanced features such as dynamic load balancing, which optimises power distribution to avoid strain on electrical systems, especially useful in homes and workplaces with multiple chargers. Additionally, CITA’s AC chargers are compatible with various EV models and can be integrated with CITA’s Charging Point Management System (CPMS) for enhanced monitoring and control, providing an efficient solution for everyday charging requirements.

CITA EV’s DC chargers cater to high-power applications and fast-charging needs, ranging from 60kW to 360kW. The DC Superfast Chargers  are perfect for high-demand locations such as highway stations and depots with minimal downtime needs.

These chargers are designed for heavy-duty and continuous use, making them suitable for commercial fleets, public transport, and rapid charging networks. CITA’s DC chargers are equipped with advanced thermal management, remote diagnostics, and can be monitored through the CITA Charging Point Management System (CPMS), providing fleet managers and businesses with real-time insights and seamless operational control. These solutions address fast-charging requirements, enabling efficiency and reliability.

CITA EV offers software solutions that enhance charger management and operational efficiency, including the CITA Charging Point Management System (CPMS) and the CITA EV App. CPMS is designed for businesses and fleet managers, allowing centralised control of multiple chargers. It offers features such as real-time monitoring, energy usage tracking, charging session scheduling, and dynamic load balancing to optimise power distribution.

The CITA EV App, tailored for individual users, provides remote access to charging sessions, location tracking for nearby stations, and payment options, ensuring a convenient and seamless user experience. Both software solutions support advanced reporting and data analytics, offering insights into usage patterns and costs, helping businesses make informed decisions on energy management. Regular software updates keep the systems current with new functionalities, making CITA’s software ecosystem an ideal choice for both individual and business charging needs.

Becoming a partner with CITA EV opens opportunities in a growing EV market with flexible options tailored to different business models. CITA EV’s partner programme includes roles such as distributors, installers, and charge point operators (CPOs), allowing partners to find the most suitable way to collaborate. Interested businesses or individuals can apply through CITA’s website, where they’ll receive details on requirements and benefits.

Partnering with CITA grants access to certified, high-quality products, comprehensive training, and ongoing technical support to ensure smooth operations and client satisfaction. CITA provides marketing assistance, co-branding opportunities, and resources for partners to thrive in their local markets.

Yes, CITA EV provides white labelling solutions for its charging products, allowing partners and businesses to offer high-quality EV chargers under their own brand. This option is ideal for businesses seeking to establish their brand presence in the EV market without investing in product development from scratch. CITA’s white labelling service includes custom branding on both hardware and software, ensuring a consistent brand identity across the customer experience. Partners can customise the CITA Charging Point Management System (CPMS) to reflect their brand’s look and feel, offering clients a fully branded management and user interface. Additionally, white-labelling partners benefit from CITA’s technical expertise, product certifications, and ongoing support, enabling them to provide reliable, compliant, and high-quality charging solutions.

This flexibility allows businesses to expand their product offerings while leveraging CITA’s advanced technology and infrastructure, creating a seamless brand experience for their clients.

Yes, CITA EV chargers are compatible with all major electric vehicle (EV) models available in the market. CITA’s chargers support universal charging standards, including CCS (Combined Charging System) and CHAdeMO, ensuring that a wide range of EVs—from personal cars to commercial fleets—can charge seamlessly. This compatibility extends to both AC and DC chargers, making them suitable for diverse applications, whether residential, commercial, or fleet-based. CITA EV chargers are designed to be future-proof, with regular software updates that support new EV models and evolving industry standards.

CITA EV provides extensive post-purchase support to ensure customers receive ongoing assistance for seamless charger operation. 24/7 customer support is available through phone and chat, offering immediate help for technical questions or issues. CITA also provides remote diagnostics and regular software updates, keeping chargers running smoothly and adding new functionalities over time. For physical issues, on-site maintenance and repair services are available, with preventative maintenance to detect and resolve issues early.

CITA’s support team also offers guidance on optimising charger usage and integrating systems like the CITA Charging Point Management System (CPMS). The support includes a 3-year extendable warranty for AC chargers and a 2-year extendable warranty for DC chargers, giving customers added peace of mind. This level of after-sales support ensures that businesses, fleet managers, and individuals can rely on CITA chargers for consistent, trouble-free charging.

Yes, CITA EV offers full installation support for their chargers, ensuring a smooth setup process for homes, businesses, and fleet depots. After purchasing a CITA EV charger, customers can arrange professional installation through CITA’s certified network of installers. This service includes a site assessment, where installation experts evaluate the electrical setup to ensure compatibility and determine the optimal placement for efficient charging.

Installers manage the entire process, from electrical wiring and mounting to software configuration, ensuring chargers operate effectively from day one. For businesses and fleets, installation support includes integrating the charger with the CITA Charging Point Management System (CPMS), allowing for centralised control and monitoring. This comprehensive installation support ensures that all necessary safety and regulatory standards are met, enabling users to rely on a professionally installed charging solution that fits seamlessly into their existing infrastructure.

CITA EV chargers come with a robust warranty policy to ensure customer satisfaction and charger longevity. AC chargers are covered by a 3-year warranty, which is extendable for additional peace of mind. DC chargers, including depot solutions, come with a 2-year warranty, also with an option for extension. This warranty covers defects in materials and workmanship, giving customers reliable protection against unexpected issues.

Installers manage the entire process, from electrical wiring and mounting to software configuration, ensuring chargers operate effectively from day one. For businesses and fleets, installation support includes integrating the charger with the CITA Charging Point Management System (CPMS), allowing for centralised control and monitoring. This comprehensive installation support ensures that all necessary safety and regulatory standards are met, enabling users to rely on a professionally installed charging solution that fits seamlessly into their existing infrastructure.

Yes, CITA EV chargers are certified and compliant with industry regulations and standards, ensuring safe and reliable operation across various regions. In Abu Dhabi, CITA chargers hold certification from the Abu Dhabi Quality and Conformity Council (ADQCC), while Saudi Arabia certifications are backed by SASO (Saudi Standards, Metrology and Quality Organization), affirming compliance with local safety and quality standards.

In the UK, CITA chargers carry UKCA marking, demonstrating adherence to regulatory requirements for safety, quality, and environmental standards. Across Europe, CITA chargers are CE-marked, ensuring they meet stringent European Union requirements for health, safety, and environmental protection.

These certifications assure customers that CITA chargers meet international quality standards, making them safe, efficient, and dependable solutions for residential, commercial, and fleet use.