CITA EV @ EVIS EVENT | 20-22 MAY 2024 | ADNEC Centre, Abu Dhabi
CITA’s EV Charge Point Management System (CPMS)

Benefits of using CITA’s EV Charge Point Management System (CPMS)

In today’s world, where electric vehicles (EVs) are rapidly gaining popularity, the infrastructure to support their growth is more critical than ever. An EV Charge Point Management System (CPMS) plays a pivotal role in this ecosystem, offering a centralised platform to manage EV charging stations efficiently.


This comprehensive guide delves into the myriad benefits of employing an EV Charger Management System, from optimising operational efficiency and ensuring reliable service to enhancing user experience and facilitating scalability.


Whether you are an EV charging network operator, a business owner looking to provide charging facilities, or a city planner aiming to support sustainable transport initiatives, understanding the value of a Charge Point Management Software (CPMS) is essential for staying ahead in the evolving landscape of electric mobility.


What is a Charge Point Management System in EV charging?

What is a Charge Point Management System and why is it necessary

An EV Charge Point Management System in EV charging, often referred to as an EV Charge Point Management System, is a comprehensive software platform that enables the remote monitoring, operation, and maintenance of electric vehicle (EV) charging stations. This sophisticated system plays a pivotal role in managing the entire network of charging points, ensuring their seamless functionality, and providing valuable insights into charging station performance.


The EV Charge Point Management System allows operators to remotely oversee the status of individual charging points, track energy consumption, and manage user access and payments. By leveraging this system, operators can efficiently schedule maintenance, remotely troubleshoot issues, and gain real-time visibility into the operational status of the charging infrastructure.

How CITA’s CPMS can help you grow your Charge Point Operator business

What is CITA’s CPMS? How does it help you manage your network better

CITA EV is the most scalable charge point management platform built for Charge Point Operators (CPOs). It can help you offer the best charging experience to your end-user and win larger deals.


More specifically, CITA EV allows you to: 


Scale your operator business


Whether you’re a new Charge Point Operator, or have been in this industry for years, CITA EV can help you grow faster

Use CITA EV with any charge point brand or model


  • We ensure a smooth hardware integration
  • Pricing plans that scale with your business
  • Onboard your commercial clients with ease

Get maximum results for minimum effort


CITA EV is the result of a long and constructive collaboration with charge point operators.


  • Built-in and automated accounting, invoicing, and payment system
  • You’re in full control of pricing, access, and utilisation
  • Create and sell new services from your back-office

Create a superior EV charging experience


If you want to combine a superior charging experience for your EV drivers with best-in-class service, CITA EV is here to help:


  • One easy-to-use app for home, work, or on the road
  • Market-leading charging stability of 98%
  • High utilisation with built-in queuing and booking

GAIN Full control over your charge points


CITA EV gives full control over your charge points and the way in which you want to run them.


  • Automated scheduling for private, semi-public, or public access
  • Set dynamic pricing according to your rules
  • CITA EV’s self-healing algorithms reduce your maintenance needs

Why use a Charge Point Management System (CPMS)?

To understand this better, let’s look at a quick comparison of running an EV network with and without a CPMS.

Why use a Charge Point Management System (CPMS)

How does CITA's CPMS enhance the operations of a Charge Point Operator (CPOs)

Charge Point Operators (CPOs) need advanced tools to manage and optimise their charging infrastructure effectively. CITA’s EV Charge Point Management System (CPMS) offers a comprehensive solution that enhances CPO operations through real-time monitoring, remote diagnostics, automated billing, and robust data analytics.

By integrating these capabilities, CITA's Charge Point Management Software (CPMS) not only improves operational efficiency and reduces downtime but also enhances the user experience, ensuring that CPOs can meet the growing demand for reliable and accessible EV charging services.

Advantages of Choosing CITA's CPMS

  • Centralised Management: Streamlines operations by providing a centralised platform EV Charging Management Software For CPOs for monitoring and controlling all charging stations in real-time.
  • Enhanced User Experience: Offers features like real-time availability, remote booking, and seamless payment options, ensuring convenience for EV users
  • Data Analytics: Provides detailed insights into charging patterns, station usage, and energy consumption, aiding in informed decision-making.
  • Remote Diagnostics and Maintenance: The EV Charger Management System reduces downtime and maintenance costs through remote troubleshooting and software updates.
  • Scalability: Facilitates easy integration of new charging stations, supporting network expansion as demand grows.
  • Energy Optimization: Includes advanced energy management features like load balancing, optimising power use and reducing costs.

Experience the Future of EV Charging with CITA CPMS: Fleet & Driver Optimised Software

With interfaces tailored for both drivers and charge point operators, CITA EV aims to provide a seamless experience for all stakeholders involved in the Charge Point Management Software (CPMS) EV charging ecosystem.

For Drivers:

  • User-friendly interface with intuitive features for locating nearby charging station
  • Integrated maps and search functionalities for easy navigation
  • Real-time information on charging station availability, pricing, and compatibility with EV models
  • Initiation and monitoring of charging sessions directly through the interface
  • Support for various payment methods including credit/debit cards, mobile wallets, and subscription plans
  • Notifications and updates on charging session status, including completion alerts and issue notifications

For Charge Point Operators:

  • Robust management tools in the EV Charging Management Software For CPOs for overseeing and maintaining charging infrastructure
  • Remote monitoring of charging station status, power consumption, session history, and technical issues
  • Proactive maintenance approach to minimise downtime and ensure reliability
  • Advanced analytics and reporting capabilities for optimising charging networks with the EV Charger Management System
  • Data-driven decisions on charging station placement, pricing strategies, and capacity planning
  • Contribution to the growth and sustainability of the EV ecosystem through efficient operations and strategic insights

Join CITA EV: Become an EV charging business today

H.E. Suhail Al Mazrouei, Minister of Energy & Infrastructure, UAE

Ready to embark on your journey in the EV charging industry with the EV Charging Management Software For CPOs? Join CITA EV today and establish your charging network business with confidence.



  • Seamless Solutions: With our EV Charger Management System CPMS software, tailored interfaces for drivers and operators ensure a smooth experience for all stakeholders
  • Efficient Operations: Benefit from real-time monitoring, proactive maintenance, and advanced analytics to optimise your charging network’s performance
  • Future-Ready: Be a part of the electric vehicle revolution. Join CITA EV now and play a pivotal role in shaping the future of sustainable transportation

Start your EV charging network business today with CITA EV and lead the charge towards a cleaner, greener tomorrow. 


What is a Charge Point Management System (CPMS)?

A Charge Point Management System (CPMS) is a software platform that enables the management, monitoring, and control of electric vehicle (EV) charging stations. It helps operators optimise performance, track usage, and ensure efficient operation of their charging infrastructure.

How does a Charge Point Management System (CPMS) work?

A CPMS integrates with charging stations to provide real-time data on their status and performance. It allows for remote diagnostics, monitoring, and management of the chargers. Additionally, it can handle user authentication, payment processing, and generate reports and analytics.

What are the key features of CITA EV’s CPMS?

CITA EV’s CPMS offers several key features, including:

  • Real-time monitoring and remote diagnostics
  • End-user mobile application with Apple Pay, Google Pay, and all leading credit cards
  • Data analytics for optimizing charging network performance
  • Capabilities to maximize uptime, streamline operations, and enhance user experience
How can a CPMS benefit Charge Point Operators (CPOs)?

A CPMS can benefit CPOs by:

  • Increasing operational efficiency through real-time monitoring and remote diagnostics
  • Enhancing user satisfaction with a seamless mobile payment system
  • Providing data-driven insights to optimize network performance
  • Reducing maintenance costs and minimizing downtime
Is the CITA EV CPMS easy to integrate with existing charging stations?

Yes, CITA EV’s CPMS is designed to be compatible with various charging stations and can be integrated seamlessly with existing infrastructure. This ensures a smooth transition and quick implementation.

Can the CPMS handle multiple charging stations at different locations?

Absolutely. CITA EV’s CPMS is scalable and can manage multiple charging stations across different locations from a single platform, providing comprehensive control and oversight.

How secure is the CITA's CPMS?

CITA EV’s CPMS employs robust security measures to protect sensitive data and ensure secure transactions. It complies with industry standards and regulations to safeguard user and operational data.

Can the CPMS generate reports?

Yes, CITA EV’s CPMS can generate comprehensive reports on various aspects of charging station operations, including usage patterns, financial transactions, maintenance activities, and performance metrics. These reports help in strategic planning and decision-making.

What support is available for CITA EV’s CPMS?

CITA EV provides extensive support for its CPMS, including implementation assistance, training, and ongoing technical support to ensure smooth operation and address any issues promptly.

Best EV Charging Management Software in the UAE & UK

Here are some of the best options for a CPMS in the UAE: 


CITA EV – End-to-end charging solutions with easy monitoring and efficient EV charging management 

EVBox – Comprehensive charging solutions with real-time monitoring and management

ChargeLab – Cloud-based platform for managing EV charging stations

GreenParking – Integrated solutions for EV charging management


Some options for the UK are: 


CITA EV – End-to-end charging solutions with easy monitoring and efficient EV charging management 

Pod Point: Extensive network with smart management features

BP Pulse: Offers a large public charging network and home solutions

EO Charging: Tailored solutions for fleets and businesses

How can I get started with CITA EV’s CPMS?

To get started with CITA EV’s CPMS, you can contact our sales team through our website or email us directly. We will provide a detailed overview of the system, offer a demo, and assist with the integration process.

If you have any more questions or need further information, feel free to reach out to us!

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