The CITA Smart 11kW stands out as one of the best AC EV chargers in the UK for several compelling reasons:

Powerful Performance: With up to 11kW of charging power, it significantly reduces charge times, making it an ideal choice for homeowners looking to quickly and efficiently charge their electric vehicles.

Top-tier Certifications: The CITA Smart 11kW is UKCA and CE certified, ensuring it meets the highest safety and quality standards. It’s also OZEV grant-approved, making it eligible for government incentives to help reduce installation costs.

Built to Last: Rated IP65 for water and dust resistance, and IK10 for impact protection, this charger is designed to withstand the elements, providing durability and reliability even in harsh conditions.

Smart Charging: Equipped with advanced features such as remote monitoring and control via the CITA app, it offers a seamless, convenient charging experience. You can schedule charging times, monitor energy usage, and more.

Sleek & Space-Saving: The wall-mounted design saves valuable space, making it perfect for residential settings where space might be limited.

Future-Proof: The charger is compatible with all electric vehicles and ready for future advancements in EV charging technology, making it a smart long-term investment.

These features combine to make the CITA Smart 11kW an exceptional choice for homeowners in the UK who want fast, reliable, and safe EV charging.

The CITA Smart 11kW significantly reduces charging times, allowing most electric vehicles to be fully charged in 4-6 hours, depending on the size of the EV’s battery. This makes it a highly efficient 11kW AC home EV charger in the UK for those with higher mileage needs or for households with multiple EVs. With the ability to deliver faster charging speeds than lower-powered chargers, the CITA Smart 11KW offers a convenient solution for daily charging, ensuring your vehicle is ready to go when you need it most.

The CITA Smart 11kW EV charger comes with a 3-year extendable warranty, offering long-term protection for your investment.

The charging cables and accessories, for which the Warranty is limited to one year from commissioning.

(a) The charging socket (Type 2, CCS2, GB/T, CHAdeMO) of a CITA EV comes with one year of Warranty from the date of commissioning the hardware.

(b) The HMI screen, with or without touch, also comes with one year of Warranty.

(c) If a non-CITA-approved installer or partner has installed the charger, then you can avail of only one year warranty for AC and DC Charging Stations.

 With CITA EV’s warranty, you get peace of mind knowing that your Smart 11kW charger is built to last, reflecting its high quality and durability. Plus, the option to extend the warranty adds an extra layer of security, safeguarding your home charging solution for years to come.

The CITA Smart 11kW is designed to be low-maintenance, thanks to its high-quality construction and robust features. However, regular maintenance will help ensure optimal performance and longevity. Here’s a simple guide to maintaining the CITA Smart 11kW:

Regular Cleaning: To maintain its IP65-rated dust and water resistance, clean the exterior of the charger periodically using a soft, damp cloth. Avoid using abrasive cleaners or harsh chemicals that could damage the surface.

Check for Damage: Inspect the charger’s cables, connectors, and casing for any visible signs of wear or damage, especially after extreme weather events. If you notice any issues, contact a professional for repairs.

Firmware Updates: The CITA Smart 11kW supports over-the-air updates, so ensure that the charger’s firmware is up to date. This ensures that you have the latest features and security enhancements.

Monitor the Charging Performance: Using the CITA app, keep an eye on the charging performance and energy usage to detect any irregularities. If the charger is not working as efficiently as it should, it might require a service check.

Annual Inspections: While the CITA Smart 11kW is designed to be maintenance-free, it’s a good idea to have it inspected annually by a qualified technician to ensure it continues to meet safety standards and operates efficiently.

By following these simple maintenance steps, you can ensure that your CITA Smart 11kW charger remains in excellent condition, providing reliable performance for years to come.

Yes, CITA EV offers 24/7 support for all users of the CITA Smart 11kW AC EV charger in the UK.

Whether you need assistance with installation, troubleshooting, or any other technical queries, our dedicated support team is available around the clock. This ensures that any issues or questions regarding your 11kW AC EV charging solution in the UK are resolved quickly, providing you with uninterrupted charging and total peace of mind. With CITA EV’s 24/7 support, you can be confident that help is always just a call or chat away, no matter the time.

The CITA Smart 11kW AC Charger is primarily equipped with a Type 2 connector, the standard for most electric vehicles in the UK and Europe. However, for users who require rapid DC charging, CITA EV offers solutions with CHAdeMO and CCS 2 cables, designed to accommodate a wider range of EVs.

CHAdeMO Cables: These are commonly used by electric vehicles from Japanese manufacturers like Nissan and Mitsubishi. CHAdeMO enables quick DC charging, allowing compatible EVs to charge efficiently and reducing downtime. It is ideal for fast-charging needs in public and commercial spaces where a high turnover of vehicles is expected.

CCS 2 Cables: Combined Charging System (CCS) 2 cables are now the most popular standard across Europe, supported by most new EV models from European and American manufacturers, including brands like BMW, Audi, Mercedes, and Volkswagen. CCS 2 combines AC and DC charging in one, allowing for versatile, high-power DC charging while ensuring compatibility with slower AC chargers.

The availability of both CHAdeMO and CCS 2 cables in CITA EV’s charger range ensures compatibility with a broad spectrum of EVs on UK roads, making it convenient for EV drivers to find charging solutions that meet their specific needs.